In-Tuition Networks are email experts who provide a range of Zimbra related services to IT Resellers and ISP's including White Label Zimbra Hosting, Zimbra Server Installation Services and Zimbra Migration Service.
All maintenance announcements and service related notifications will be published here. Please use the subscribe option, RSS feed or follow us on Twitter to keep up to date.
Tonight at 9PM GMT we will be restarting the Zimbra service. The restart should take no longer than 15 minutes. All incoming email will be queued, access to the Zimbra servers will be restricted and Zimbra customers will not be able to access their mailboxes.
The restart is required to reinstate valid server certificates on our Zimbra platform that were reset during the recent upgrade.
I'm pleased to let you know that we finished our platform upgrade to Zimbra 6.0.5 at 18:00, one hour ahead of schedule. Our post upgrade testing and system monitoring shows that everything appears to be running smoothly. Thanks to the Zimbra team for producing such a great installer :-)
Just a quick update on the upgrade - so far all is going well:
- Proxy, LDAP and Mbox servers are all upgraded and access is enabled.
- MTA servers are being upgraded now and should be finished shortly after which queued mail will be delivered to the mailboxes.
We will post an all clear note when we have finished the MTA servers.
On Sunday 7th March 2010 starting at 3pm GMT we will be performing an upgrade of our Zimbra platform from 5.0.20 to 6.0.5. We expect the Zimbra upgrade to take approximately 3 hours, although the window is scheduled for 4 hours.
Maintenance Start: 15:00 (GMT) 7th March 2010
Maintenance End: 19:00 (GMT) 7th March 2010
Once we commence the Zimbra upgrade all incoming email will be queued, access to the Zimbra servers will be restricted and Zimbra customers will not be able to access their mailboxes.
Please read the following Zimbra release notes for information about Zimbra 6.0.5: http://files.zimbra.com/website/docs/Zimbra%20NE%20Release%20Notes%206.0.5.pdf
IMPORTANT: There is an outstanding bug with the 6.0.5 Outlook Connector that prevents Blackberry devices from using the local desktop sync software. If you need to use this software DO NOT update the Outlook Connector.
Please monitor http://twitter.com/itnet_noc or http://status.in-tuition.net/notification-of-scheduled-maintenance for further details.
On Sunday 21st February 2010 starting at 4pm GMT we will be transferring some of our Zimbra services to faster hosts. This transfer requires that we shutdown the Zimbra service for a short time.
Maintenance Start: 16:00 (GMT) 21st February 2010Maintenance End: 16:30 (GMT) 21st February 2010Once we commence the transfer, all incoming email will be queued, access to the Zimbra servers will be restricted and Zimbra customers will not be able to access their mailboxes.
17:06 - UPDATE: Connectivity is restored. At this stage it looks like a port issue on one of our firewalls - we have forced a failover which has restored the connectivity and we are investigating further as to the cause. Please accept our apologies for the short delay in service.
16:55 GMT
We're investigating a connectivity problem which has just manifested itself - will report here as soon as we know more
On Sunday 24th January 2010 starting at 11am GMT we will be transferring some of our Zimbra volumes to a faster SAN. The transfer requires that we shutdown the Zimbra service for a short time.
Maintenance Start: 11:00 (GMT) 24th January 2010
Maintenance End: 11:30 (GMT) 24th January 2010
Once we commence the data transfer, all incoming email will be queued, access to the Zimbra servers will be restricted and Zimbra customers will not be able to access their mailboxes.
We will be conducting maintenance on the Reseller Centre between 6 and 9pm tonight during which time it will not be possible for you to login or create new domains. Zimbra Administrator and services will be unaffected. If you urgently need to add any new domains between this time, please email the details to support and we will do it for you.
The maintenance is to add some minor new functionality to the Reseller Centre - mostly behind the scenes items which involve schema changes - hence the downtime. Apologies for any inconvenience.
On Sunday 29th November 2009 starting at 11am GMT we will be performing an upgrade of our Zimbra platform from 5.0.16 to 5.0.20. We expect the Zimbra upgrade to take approximately 3 hours, although the window is scheduled for 4 hours.
Maintenance Start: 11:00 (GMT) 29th November 2009Maintenance End: 15:00 (GMT) 29th November 2009Once we commence the Zimbra upgrade all incoming email will be queued, access to the Zimbra servers will be restricted and Zimbra customers will not be able to access their mailboxes.Please read the following Zimbra release notes for information about Zimbra 5.0.20: http://files.zimbra.com/website/docs/archives/5.0/Zimbra%20NE%20Release%20Notes%205.0.20r2.pdfWe advise that you upgrade all users to the latest version of ZCO after the servers have been upgraded to 5.0.20 as there have been a number of bug fixes related to ZCO. We recommend that you conduct testing of ZCO as part of your roll out planning.Please monitor http://twitter.com/itnet_noc or http://status.in-tuition.net/notification-of-scheduled-maintenance for further details.
UPDATE: 14:00 - Completed Successfully.
